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At ALCO LLC (“we,” “our,” or “us”), we are committed to safeguarding your privacy. This Privacy Policy outlines the procedures we follow regarding the collection, usage, sharing, and protection of your information when you engage with us, request our services, schedule work, receive text messages, or access our website and related services.

Information We Collect: We may gather the following information:

Name
Phone number
Email address
Service address or property address
Billing information
Job history and service details
Messages you send to us
Any additional information you choose to provide

How We Use Information: Your information may be utilized for the following purposes:

Providing estimates, quotes, services, invoices, and follow-up support
Scheduling and completing jobs
Communicating with you regarding appointments, updates, billing, and service inquiries
Sending reminders, notifications, and promotional messages
Enhancing our services and customer experience
Maintaining business records and fulfilling legal obligations

Text Messaging: Should you provide your phone number, you may receive text messages from us concerning appointments, job updates, invoices, reminders, or promotional offers.

Standard message and data rates may apply. Message frequency may vary.

You have the option to opt-out of promotional text messages at any time by replying with STOP. For assistance, reply with HELP or contact us using the information provided below.

How We Share Information: We do not sell your personal information. Information may be shared with trusted service providers that assist us in operating our business, including scheduling, communication, payment, and record-keeping tools. Additionally, we may share information when legally required or to protect our rights, customers, or business interests.
Data Security: We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage can guarantee complete security.
Data Retention: We retain personal information only for as long as necessary for business, legal, tax, or record-keeping purposes, unless a longer retention period is mandated or permitted by law.
Your Choices and Rights: You may contact us to update your information, inquire about its usage, or request to cease certain communications when permissible by law.
Children’s Privacy: Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from such individuals.
Changes to This Policy: We may revise this Privacy Policy periodically. The updated version will take effect upon posting.
Contact Us: If you have any questions regarding this Privacy Policy or our privacy practices, please reach out to us at: ALCO LLC 10211 King Road Milton, Tennessee 37118 United States Phone: 6157286000 Email: tyler@alcotn.com\n

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Privacy policy

About us